Attention Recruits!

Some major changes have occurred to bug reporting behind the scenes which means now we can send your bugs directly to specific departments and get a better response back. But with this we will also need more information from your side to help with the bug tracking. When reporting a bug please fill in the following information:

In the Title: of your thread, please put a brief summary of your bug rather than just "Bug".

In the Message: of your thread, please include the following information:
  • Your Facebook ID,
  • Description of the bug,
  • Steps to Reproduce,
  • If there's an error code that popped up, what was it?
  • Your Operating System (which version/update pack),
  • Your Browser/s (which version),
  • Your Flash Version,
  • and if this issue occurred specifically because of an update (and if so which Update).

An Example of this is:
Title: Gift accepted, Reload
Message:
FB ID: 100000015088467
Description: I accepted a gift, and code a forced reload.
Steps to Reproduce:
1. Load the game
2. Go to inbox
3. Accept "Enemy Intel"
4. Go to game
5. Error occurs
Error Code: 2081
OS: Mac OS X 10.6.7
Browser: Safari 5.0.5
Flash: 10,2,152,33
Did not get caused by update.
With this more, detailed, information it means we'll be able to reproduce your bug easier and therefore hopefully solve it a lot more quicker!

Now get to the battle field!
GravityGrip


To find your Flash Version click here
To find your Facebook ID click here
To find your Browser Version click here