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  1. #1
    Community Manager
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    Exclamation READ BEFORE POSTING: New In Town F.A.Q.



    FAQ & Help Guide

    Hey Buddies!

    In this thread, we've compiled a list of questions that users most frequently ask, in the hopes that other users can see the answers here in case they have the same questions.

    Table of Contents
    General Questions - New Tab
    Mission Related Questions - New Tab
    Bug Related Questions - New Tab
    Community Related Questions - New Tab

    Notice: By playing or installing any application made by Digital Chocolate, Inc. you are agreeing to their Terms of Service found here: Click Me and by viewing this forum you agree to the forum rules found here: Click Me. Any threads/posts found to be breaking these rules will be deleted or edited by Moderators. Moderators or Official Digital Chocolate, Inc. staff will have the tag line "***** Player Moderator," "Moderator," or "DChoc Moderator" under their username.

    Special Thanks to GravityGrip for providing the above notice.
    Last edited by Kyle$calise; 06-01-2012 at 01:17 AM. Reason: Total Re-vamp/Update

  2. #2
    Community Manager
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    Exclamation READ BEFORE POSTING: New In Town F.A.Q.

    General Questions

    My happiness bar is almost empty. How can I fill it?
    Have fun buying clothes, going to the cinema, performing certain actions when visiting friends, hanging out with them, eating food, just laying on your sofa or playing with your pets before sleeping.

    How do the working days work?
    When you have working days, your time bar will be green. This means you are totally free to do whatever you want in the city. But, after running out of working days, you will be in leisure days (weekend). Your time bar will turn purple.

    During leisure days, you can hang out with your friends, go shopping or do missions, but you can’t work, study, or complete gym courses at all. To have more working days and get money, you can wait 22+ minutes or purchase a days pack. If you choose to wait, you'll get 1 working day for 22 minutes, with a maximum of 5 working days. The working days will start the next time you go to sleep.

    Days are too short. How can I make them longer?
    At first, each day has 1000 time units to spend in all game actions. But you can increase this number by completing Swetz Gym courses. That means you become stronger and healthier, so you'll be able to make more actions every day. To sleep with your 'meal status' and your 'happiness' full will also give you a small bonus for the next day.

    My Leaky Heights home icon appears in red. Looks like I owe money to someone. How can I pay the rent?
    It’s very simple. See the yellow building in the bottom right corner of the city? Click it. When inside Landlords Inc., talk to the clerk at left. He will propose you to pay your rent.

    You can always pay your rent in advance. If you fail to pay it in time, you will have to pay more and it will be deducted from your salary.

    How can I change my vehicle to one that I already bought?
    Go to your apartment, and click on the Garage tab. Every vehicle you've ever owned will be in there, and with a simple click on one of them, it will exchange your current vehicle for the one you selected.

    Can I date other player / game character?
    Why yes you can! To date someone, you'll have to perform a number of hangouts first to get to know them better, or you can send a real friend a request and if they feel the same way back they will accept and you will be dating!

    So it would be possible to marry with other characters and have kids?
    Well, right now nope. But we'll check the 'Suggestion box' subforum to get ideas for future game feature additions. If a lot of fans ask us to include something...

    How can I purchase food for my refrigerator?
    Right now, you can't. We are hoping to release this feature in a future update.

    Why are some buildings locked?
    If you are not able to enter a building, it is because you have not unlocked that building yet. You unlock buildings by completing certain missions. If the missions to unlock that building haven't been released yet, you will not be able to unlock that building until they are released. You can temporarily unlock a building by getting a job there, but you will only be able to work, and the building will re-lock when you switch jobs.

    Why am I out of missions?
    Hold your horses! It takes time to come up with missions, design them, and code them. There's always stuff to do! On working days, earn money, study, and work out. On leisure days, hang out with friends, work on your relationship, or buy some new clothes. However, if you have any ideas for new missions, we'd be happy to read about them over in the 'Suggestion box' subforum.

    Can my character die in the game?
    Nope. But pedestrians, take care when crossing the street.

    Can I troll here?
    Only if you are Chuck Norris.

    Hey! My character needs a new haircut! And tatoos! And piercings! And he wants to work as pro surfer! And to have a pink dragon with yellow horns as pet!
    Cool ideas for future additions! Please use the 'Suggestion box' subforum to tell us what you would like us include in the game. New careers? New shops? New features? New ways to customize your game character or home? Please, post all ideas there, it will help us to improve the game.

    How do you adopt a lost cow in New In Town?
    What? Are you kidding me?

  3. #3
    Community Manager
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    Jan 2012
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    191

    Exclamation READ BEFORE POSTING: New In Town F.A.Q.

    Mission Related Questions

    A mission asks me to improve 'practicality'. How can I do it?
    Go to St. Paul College, and browse the courses. Some of them improve your practicality when completed. So save some money and complete some of them.

    OMG! Where is Luismi? I can't find him!
    Luismi can be found on a leisure day. He can be in different places during the day. Looks like he works at Daily Gossip, goes to get food at the Fried Chicken Place, loves to work out at the Gym and sometimes goes to see a movie.


    Where is the loud radio? I can't find it
    Try visiting the game characters. And remember, there is one you can only visit by using your friends bar

    I'm browsing jobs in the City Hall and all are up to $28. Where can I find one the $30+ ones?
    There is a neighborhood selector in the top right corner of the jobs selector. The works available in the default page, Downtown, are up to $28. In the next one, Quayside, all are $30+.

    Where can I find the donut and the keys of the 'Wanna play' mission?
    You can buy the donut in a certain location where you can buy snacks and candies. After that, the keys will be spawned in random Quayside and Downtown locations.


  4. #4
    Community Manager
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    Jan 2012
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    Exclamation READ BEFORE POSTING: New In Town F.A.Q.

    Bug Related Questions

    I'm experiencing loading issues or I get the ''I pressed the button sequence in the wrong order!' too frequently. How can I fix it?
    Sometimes you can fix them just clearing your browser cache and cookies, or upgrading your Flash Player browser plugin. If it isn't enough, please submit a ticket to our Customer Support detailing your issue. We'll fix it as soon as possible.

    I had a problem using Facebook Credits. What can I do?
    The Facebook guys handle all the issues related with FB Credits. You can contact them by clicking here. If you already contacted them and they can't fix it, please submit a ticket to our Customer Support.

    I spotted another bug, something doesn't work!
    Please, check our 'Official list of known issues' thread. Maybe someone else already reported it, and you can find there our feedback : if we are working it, if we need more details from the people who are experiencing the issue, if you can fix it by following certain steps, if it's fixed and is going to be included in the next game update, etc.

    If you don't find your issue there, and there isn't a related thread in the 'Bugs & issues' subforum, feel free to open a new one there after checking the stickied threads.

    It usually help us a lot to have a screenshot of your issue in order to understand it, specially when it isn't too frequent. Please check this guide to know how to post a screenshot in our forums.

    My friends bar is empty! How can I fix it?
    It can be caused by 2 reasons : you still have to add them in the game as friends even if they were previously playing it, or the related Facebook servers aren't working properly.

    Sometimes the Facebook servers who send us the avatars and names of your friends are too slow, are under maintenance, or are temporarily down. In this case, the portion of the users who are allowed there will experience this issue temporally: their 'relationships' menu and friends bar appears empty (Hannah, your sister, is the only exception) even if they already added people as friend in the game. The Facebook guys usually fix it in a few minutes or hours. So please, try again later. In this case as game developers sadly we can't help with this issue that is common in all Facebook games.

    To add people as friends, please check the 'relationships' menu that you can open by clicking on its button, that is placed in the top left corner. Your friends who played the game will appear there, but they have to accept your neighbor request to appear in your friends bar.

    The ones who accepted your invitation (or you accepted theirs) will appear there under 'Best friends' after some minutes after they accepted it.

    If you sent them an invitation and they didn't accepted it, they will appear under 'Pending' with a 'send reminder' button instead of the 'add as a friend' button that have the ones under 'Strangers'. This last group are the ones who are playing the game but didn't received or sent you an invite.

    You can also add friends who still didn't played the game by using the 'invite' buttons available in both the header menu (next to 'relationships') and the friends bar.

    If you followed these steps and it still don't have friends in your friends bar or 'relationships' menu, please submit a ticket to our Customer Support.

  5. #5
    Community Manager
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    Exclamation READ BEFORE POSTING: New In Town F.A.Q.

    Community Related Questions

    Does New In Town have a Twitter account?
    Yes, follow us on Twitter (@newintowngame) to get the latest news and updates coming : the latest game info, new competitions, tips, gossips, bad jokes, special prizes, etc. And please, use #NIT as hashtag when tweeting about the game, our Product Manager promised to pay me a beer as soon as I get mentioned 100 retweets. Serious business! LOL!

    Does New In Town have a Facebook fan page?
    Yep. Make sure you 'like' us here : http://www.facebook.com/newintown to get daily updates about hot stuff.

    I want to add people that I don't know as Facebook friend to play the game. Where can I add people?
    The 'add me' comments from the fan page have been removed in order to improve the conversations and to keep our replies more visible. You can join our forums and post in the 'add me' subforums : http://forums.digitalchocolate.com/f...play.php?f=153

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