Page 1 of 2 12 LastLast
Results 1 to 10 of 13

Thread: Speed ups not working - yet taking diamonds

  1. #1

    Default Speed ups not working - yet taking diamonds

    Hi

    Just spent 30 diamonds on getting 28 jeep speed up.. Took the diamonds but the jeeps have not made it into my barracks. I have refreshed and they are still not there! I wouldn't be so bothered but diamonds cost good hard cash.

    Can you look at my logs please to see why this keeps happening??

    I didn't take screen prints as I didn't know this was going to happen - and I'm not going to try again as I'd have to buy diamonds..

  2. #2
    The Janitor GravityGrip's Avatar
    Join Date
    Nov 2010
    Location
    London, UK
    Posts
    2,660
    Blog Entries
    2

    Default

    Howdy!

    Can you fill out a support ticket please?

    Thanks! (:

  3. #3

    Default

    Will do

  4. #4

    Default

    Can't find the link GG?? (having a blonde moment no doubt!)

  5. #5
    The Janitor GravityGrip's Avatar
    Join Date
    Nov 2010
    Location
    London, UK
    Posts
    2,660
    Blog Entries
    2

  6. #6

    Default

    Thanks and sent

  7. #7

    Default

    What a shame your support isn't as good as your moderators... very unsatisfactory response....

  8. #8
    The Janitor GravityGrip's Avatar
    Join Date
    Nov 2010
    Location
    London, UK
    Posts
    2,660
    Blog Entries
    2

    Default

    Hmmm? What was the response, and your Ticket Number?

  9. #9

    Default

    Quote Originally Posted by GravityGrip View Post
    Hmmm? What was the response, and your Ticket Number?


    hhmmmm reading between the lines, it was a basic - errr tough!! But we have had a few back and forth now (and no, still no resolution!) Including them sending me links that don't work lol.... (they said they were aware it had expired - so what was the point in sending it me wonders .... ) and claiming that it was a package and it would be in my inventory lol... I did explain that, no it wasn't a package and certainly wasn't there!! The ticket has been opened and closed more times than a hen lays eggs lol.... I get the feeling they it was a brush off that didn't quite work

    Hopefully 'one' person is now looking into it (as it's kind of obvious, from one reply I got, that the previous replys hadn't been read by that person)

    So still waiting

  10. #10
    The Janitor GravityGrip's Avatar
    Join Date
    Nov 2010
    Location
    London, UK
    Posts
    2,660
    Blog Entries
    2

    Default

    Hm, Well from what I know, the back-end system of the game is being completely re-jiggedly-wiggeldy and the support team are really good - most likely some technical issues with the back end which they can't control from their department. They'll try their absolute hardest to try and resolve your ticket though! (:

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Google Sıra Bulucu