
Originally Posted by
Borzuk.Fenrir
I just tried to submit a ticket but I can't because the required SNUID field is inaccessible because of the error on the page it tells you to go to get it in the little hint {?} popup next to the field. I'm stuck.
Do not lose this number! => 100001586044089 <= I found your ID by looking at your profile picture. The number right before &type=1&theater is usually the user's FB ID number. If not, then it's one of the other numbers there.

Originally Posted by
jules390
Richoey please keep your useless suggestions to yourself. You've caused more confusion than it's worth.
While it doesn't work in all cases, clearing cache multiple times, etc has been known to solve a wide variety of errors, so it is usually recommended to do that first anyway.
~Kyle$calise