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  1. #1
    Cocoa Seed
    Join Date
    May 2012
    Location
    Fairfax, Virginia
    Posts
    10

    Default Gifting Tab send/receive gifts now 3 step Process???

    Man am I tired of the gift section not working. But this newest incarnation takes the cake
    This is how I used to do it:
    1. open message tab. Go through list and click all send gift requests
    2. Now click all accept gift tabs.
    3. after each accept, a window opens to confirm you want to send gift to person. click send


    used to be very efficient and on one screen.

    NOW what is happening is that you cannot send gifts back in the same screen. You click accept and the gift goes to NEW but there is no button to send back.
    you have to CLICK OUT OF THE TAB AND THEN CLICK BACK IN to be able to send gifts back.

    This is the stupidest process I have ever encountered in a game of this type. I am a business analyst in my real job and I would be fired if I gave my end users this process.
    Am I the only one having this issue? I have cleared my cache (daily) and tried it one three separate browsers. There was no announcement of a new process nor no fix mentioned.
    I submitted a ticket and showed them the three separate pictures of the steps I go through.
    If I am not the only one, I say we demand a revision to the old way as it takes so long to go through sending and receiving gifts now that I just click ignore on any gifts that are sent. I sucks for me because now no one is sending me energy drinks or grenades because it takes too long to get them.
    Please Digital Chocolate, give your heads a collective shake, fire the guy that suggested that workflow/process and change it back.

  2. #2

    Default

    Hey Frigginwillie

    Could you please send us the ticket id. We will check the screen shot what you have sent.
    Your favorite game now on Facebook, App Store, Android Market and G+! Keep slaying and whacking those Zombies.



    Play ZOMBIE LANE Now on Facebook, G+ or Dchoc Portal
    FB Fan Page
    G+ Fan Page


    -Rob

  3. #3
    Cocoa Seed
    Join Date
    May 2012
    Location
    Fairfax, Virginia
    Posts
    10

    Default

    Ticket Information:
    Ticket #: 93504
    Date Created: 6/06/2012 01:40 PM EDT

    I now only accept hand grenades or +7 energy drinks. everything else gets ignored. Faster for me but sucks for all my friends sending me stuff.

  4. #4

    Default

    Quote Originally Posted by Frigginwillie View Post
    Ticket Information:
    Ticket #: 93504
    Date Created: 6/06/2012 01:40 PM EDT

    I now only accept hand grenades or +7 energy drinks. everything else gets ignored. Faster for me but sucks for all my friends sending me stuff.
    Hey Frigginwillie

    The problem is with G+ version and you have posted the thread in a place where you post your issues in Facebook.

    Thanks for the screen shots in the ticket and the issue has been reported to the development team. It will be fixed ASAP.
    Your favorite game now on Facebook, App Store, Android Market and G+! Keep slaying and whacking those Zombies.



    Play ZOMBIE LANE Now on Facebook, G+ or Dchoc Portal
    FB Fan Page
    G+ Fan Page


    -Rob

  5. #5

    Default

    Frigginwillie,

    no need to be mean about a bug... bugs happen. Getting so upset over a minor bug in a social game is a bit... weird. The developers/team would most certainly be just as responsive if you were a bit respectful.

  6. #6

    Default

    Digital Chocolate GamesZombie LaneGoogle+ Helpline / Discussion Gifting Tab send/receive gifts now 3 step Process???
    OK, looks like the correct forum. Not facebook. This issue has not been resolved and the option to refuse a gift is not resolved. Tickets were submitted to Digital Chocolate.

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