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  1. #1

    Angry Goods not Recieved

    I have bought game money to buy a gun to complet a quest but have not recieved it and I have tried to contact Digital Chocolate but no reply any one else have the same problems
    1. buying something and not receving it
    2. NO Help from digital chocolate

  2. #2
    Zombie Lane Moderator Snipah's Avatar
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    Default

    Hi Pedrobird1967,

    Please give customer support about 14 days to answer a support ticket.

    Snipah
    Forum Using Guide: Search function and finding your posts.
    Read the Forum Rules & Terms of Service, not reading them doesn't rid you of following them.

    If you PM me about a bug, include your User ID/ FB ID/ G+ ID otherwise it is pointless and makes me ask for it.
    The secret to getting people to do extra in order to help you is appropriate behavior. No one will want to do extra for you unless you know how to behave.

  3. #3

    Default

    Have the same problem... Spent some money to buy 60 cash and still not received.

    Buyed on July, 2
    nothing received, and no reply from digital chocolate...

    Order number = 12999763169054705758.1386071196766106

    Thanks

  4. #4

    Default

    bought 2 x 10 cash order numbers = 1315315777287127 and 1372495935927688 on the 27th June sent a number of email and no reply
    User ID/ G+ ID 1147339

  5. #5

    Default

    Hey mikedotbe

    Have the same problem... Spent some money to buy 60 cash and still not received.

    Buyed on July, 2
    nothing received, and no reply from digital chocolate...

    Order number = 12999763169054705758.1386071196766106

    Thanks
    Can you please send us the user id, Steps to find the user id:
    -Click on Game menu.
    -Select Neighborhood icon.
    -Click on connectivity tab .
    Under connectivity screen you can find the user id.

    Hey Pedrobird1967

    bought 2 x 10 cash order numbers = 1315315777287127 and 1372495935927688 on the 27th June sent a number of email and no reply
    User ID/ G+ ID 1147339
    Can you please send us the Google order number? The ids what you have sent are not google order ids.
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  6. #6

    Default

    hi rob

    User ID = 1147339
    friend code 746735440

    Google order no.1372495935927688 and 1315315777287127

    Regards

    Pedro

  7. #7

    Default

    One month i have ordered my goods, still no news from digital chocolate.

    Any news?

  8. #8

    Default

    Still waiting...

  9. #9

    Default

    Month now and still no news...
    Feel like someone stole my money...

    i'm pissed off

  10. #10

    Default

    Still no news...

    is there any helpdesk or somthing to solve my problem?

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