
Originally Posted by
pelicookie
And there's another thing: I bought the 7 days pack of VIP membership, and as I can't enter the game since yesterday, I would like to know how will I recover the "lost days/time".
Edit: I know that the problem is related with facebook settings, because I opened the game for the first time with an other facebook account (in the same user PC) and the game loads...

Originally Posted by
Luis Munguía
The game doesn't load! It never loads.... It only happens in my account though... I tried entering on another fb account and it does work........ This started happening since last update ._.
Hi!
We are preparing to do a hotfix today to tackle some of the issue and hopefully fix your problems as well.
Pelicookie, if you send me a private message with your FB user ID, I'll talk with the customer support representatives and see if they can reinstate your lost days of the VIP membership or give you the cash back for the days you were unable to log in.