Loading Issue

[Mina Sanghi]

I am not able to play Millionaire City. The page won't load. Only Gifts option opens then City option doesn't open. Moreover purchasing a plot is too costly. I am not able to earn special boxes.

Please help me out.

[AlineB]

I am not able to play Millionaire City. The page won't load. Only Gifts option opens then City option doesn't open. Moreover purchasing a plot is too costly. I am not able to earn special boxes.

Please help me out.

Had the same problem for the last two days, now I have to either "disable secure content" in facebook account settings, or alternatively, "show all content" when prompted at the bottom of the page. Never had to do this before though, but it works now. (windows 9)

[Wondergirl]

Had the same problem for the last two days, now I have to either "disable secure content" in facebook account settings, or alternatively, "show all content" when prompted at the bottom of the page. Never had to do this before though, but it works now. (windows 9)

Good to see that

Thanks for the Info

Cheers

Wondergirl

[Wondergirl]

I am not able to play Millionaire City. The page won't load. Only Gifts option opens then City option doesn't open. Moreover purchasing a plot is too costly. I am not able to earn special boxes.

Please help me out.

Hello ''Mina Sanghi''

To load your game please try the below solutions

1st solution :-

1. Use a different browser
2. If you use Firefox (and want to keep using it), make a backup copy of your bookmarks (so you won't lose them), then make a new profile using this page as a guide:
http://support.mozilla.com/en-US/kb/Managing-profiles

If that doesn't help, try this:

3. Update your browser.
4. Update your Flash player.
5. Clear your the browser cache, history and cookies.

{Please try to clear the cache, cookies, history of your browser, update your browser and flash player and try using different browsers }

Let me know if this works for you

2nd solution :-

You must change the facebook language, then MC is loading.

How to change the facebook language:-

If you click on your game and you see the MC-loading-screen, scroll down to the end of the page, on the left side you see your language. Click on it, a window with all languages open and you can select another language there. MC works with German, Italiano, Spanish and Indonesian language at least.

Hope this helps

3rd solution :-

I have a possible solution for your problem, I really hope this works!

Go to your facebook profile and click on the arrow that appears next to "Home"



After this, go to your account settings -> security -> enable your secure browsing



Let me know if this solves your problem!


4th Solution :-

If that doesn't help, SEND A MAIL TO THE SUPPORT TEAM:
http://www.digitalchocolate.com/support

If you still have any issues in loading, please send us your Facebook id and the details of the browser and the version number of your browser you are using to play the game.If you are able to provide us more information on the issue,it will help us to investigate further on the issue.

5th Solution :-

Please submit a ticket regarding this issue, In order to submit a ticket, please check this link

http://bit.ly/Submitaticket

In this page you will have an option to submit a Ticket. While sending the ticket to the Customer Support, please provide your Facebook id and the name of problem with which you have the issue. If possible send us a screen shot and video of the issue.And mention that you are ''Mina Sanghi '' from the forums, so that it will be easy for us to track the ticket.

Hope above all solutions will help you

Thank you

Cheers ,

Wondergirl

[AlineB]

When I go to Account settings and security, I have to UNCHECK secure browsing, just thought I would clarify that. Then it works.

[aus-redda]

Technically "WonderWomam" is correct.

Like Microsoft technical support....technically it's correct but in most cases utterly useless.

Before entering a forum to ask for solutions to a problem. First try to look at the problem and try to see what can be done.

1) ADSL or CABLE?
2) Turn off computer.
3) Reboot modem......(wait for all the lights to be solid)
4) Turn on computer.
5) If game works......then ur back in business.
6) If game does not work.......it's not your fault....delete it.
7) Never mess around with settings......just because "WonderWoman" says so.
8) If you experience further technical problems, contact Digital Chocolate.
9) When Digital Chocolate ignore or choose to not respond to you "the customer"...delete the game.
10) When in doubt.....follow these instructions again.

Hello ''Mina Sanghi''

To load your game please try the below solutions

1st solution :-

1. Use a different browser
2. If you use Firefox (and want to keep using it), make a backup copy of your bookmarks (so you won't lose them), then make a new profile using this page as a guide:
http://support.mozilla.com/en-US/kb/Managing-profiles

If that doesn't help, try this:

3. Update your browser.
4. Update your Flash player.
5. Clear your the browser cache, history and cookies.

{Please try to clear the cache, cookies, history of your browser, update your browser and flash player and try using different browsers }

Let me know if this works for you

2nd solution :-

You must change the facebook language, then MC is loading.

How to change the facebook language:-

If you click on your game and you see the MC-loading-screen, scroll down to the end of the page, on the left side you see your language. Click on it, a window with all languages open and you can select another language there. MC works with German, Italiano, Spanish and Indonesian language at least.

Hope this helps

3rd solution :-

I have a possible solution for your problem, I really hope this works!

Go to your facebook profile and click on the arrow that appears next to "Home"



After this, go to your account settings -> security -> enable your secure browsing



Let me know if this solves your problem!


4th Solution :-

If that doesn't help, SEND A MAIL TO THE SUPPORT TEAM:
http://www.digitalchocolate.com/support

If you still have any issues in loading, please send us your Facebook id and the details of the browser and the version number of your browser you are using to play the game.If you are able to provide us more information on the issue,it will help us to investigate further on the issue.

5th Solution :-

Please submit a ticket regarding this issue, In order to submit a ticket, please check this link

http://bit.ly/Submitaticket

In this page you will have an option to submit a Ticket. While sending the ticket to the Customer Support, please provide your Facebook id and the name of problem with which you have the issue. If possible send us a screen shot and video of the issue.And mention that you are ''Mina Sanghi '' from the forums, so that it will be easy for us to track the ticket.

Hope above all solutions will help you

Thank you

Cheers ,

Wondergirl

[vipinpalazhi]

Never fix something that isn't broken or damaged. Here the issue is not with our computers or the browser. The game was working fine before but now has stopped doing so. Nothing was changed in our computers or the browser. Clearly the fault lies with the game. Hence Digital Chocolate has to look into this issue to find a solution. I am not going to tamper with any of the settings in either my computer or my facebook account, even though I am an advanced computer geek. As of now, I have stopped played the game till the developers fix this issue.